Privacy Policy

1. Introduction

Mardea Music ("Mardea," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use the Mardea Music platform located at mardeamusic.com (the "Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account, subscribe to a plan, make a purchase, or otherwise interact with the Service. This information may include:

• Account Information: Your name, email address, and authentication credentials provided through our OAuth authentication provider
• Billing Information: Payment card details and billing address, which are collected and processed directly by Stripe, Inc. We do not store your full credit card number, CVV, or card expiration date on our servers
• Profile Preferences: Your selected use case, niche mode preferences, and onboarding responses
• Sound Kit Questionnaire Responses: Information you provide when ordering a custom Sound Kit, including your brand details, musical preferences, and project requirements
• Consultancy Intake Information: Details you provide when booking a consultancy session
• Communications: Any messages, feedback, or correspondence you send to us

2.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information about your device and usage, including:

• Usage Data: Pages visited, features used, prompts generated, courses accessed, lessons completed, and time spent on the Service
• Device Information: Browser type, operating system, device type, screen resolution, and language preferences
• Log Data: IP address, access times, referring URLs, and pages viewed
• Analytics Data: We use analytics tools to understand how users interact with the Service, which helps us improve the user experience

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. Cookies are small data files stored on your device. The types of cookies we use include:

• Essential Cookies: Required for the Service to function properly, including authentication session cookies
• Preference Cookies: Used to remember your settings and preferences (e.g., theme, niche mode)
• Analytics Cookies: Used to collect information about how you use the Service to help us improve it

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, some features of the Service may not function properly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To create and manage your account, process transactions, deliver purchased products and services, and provide customer support
• Personalize Your Experience: To tailor the Service to your preferences, including recommending prompt templates and courses based on your selected use case
• Process Payments: To process subscription payments, Sound Kit purchases, and other transactions through Stripe
• Send Communications: To send you transactional emails (subscription confirmations, payment receipts, renewal reminders, payment failure notifications), and, with your consent, promotional communications about new features, courses, or offers
• Improve the Service: To analyze usage patterns, identify trends, and improve the functionality, content, and user experience of the Service
• Enforce Our Terms: To detect, prevent, and address fraud, abuse, security issues, and technical problems
• Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, including Stripe (payment processing), Brevo (email delivery), and our hosting and authentication providers. These providers are contractually obligated to use your information only as necessary to provide their services to us
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena)
• Business Transfers: If Mardea Music is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information
• With Your Consent: We may share your information for any other purpose with your explicit consent

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Usage data and analytics information may be retained in aggregated, anonymized form for a longer period for the purpose of improving the Service.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encrypted data transmission (HTTPS/TLS), secure authentication protocols, and access controls on our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct any inaccurate or incomplete personal information
• Deletion: The right to request that we delete your personal information, subject to certain exceptions
• Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format
• Opt-Out: The right to opt out of promotional communications by following the unsubscribe instructions in our emails or by contacting us directly

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days or as required by applicable law.

8. Texas Privacy Rights

If you are a resident of Texas, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024. These rights include the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your rights under the TDPSA, please contact us at the contact information provided below. If we decline your request, you may appeal our decision by contacting us with the subject line "TDPSA Appeal."

9. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right to not be discriminated against for exercising your privacy rights.

We do not sell personal information as defined under the CCPA. To exercise your CCPA rights, please contact us using the contact information provided below.

10. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and privacy laws of the United States may differ from those in your country of residence.

By using the Service, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we will take appropriate measures to ensure that your personal information receives an adequate level of protection.

11. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

12. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no uniform standard for how DNT signals should be interpreted, the Service does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and may update this policy if a standard is established.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by providing additional notice (such as an email notification or a prominent notice on the Service).

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: